Five Star Customer Care Service

Fast

Repairs are completed in less than 5 working days for up to 5 units, or it's free. This is the fastest service in the industry.
*5 working days begins upon receipt of the unit.

Personalized

Your calls are answered by a live technician who is ready to assist you.

Professional

Full-time factory service center where experienced professionals provide technical advice, operational assistance, and helpful instruction.

Comprehensive

Lifeloc offers a full line of service products for your individual business needs, including extended service plans and instrument recertifications.

Affordable

To help with your budget, we offer free estimates, reasonable pricing on repairs and no hidden fees.

Service Packages

Factory Diagnostic

Think of it as scheduled maintenance, providing a tune-up and adjustments to keep your unit accurate and reliable. Recommended every two years.

Factory Recertification

Fully comprehensive, combining all of the features of the Factory Diagnostic package plus a like new certification assuring your unit performs according to the original manufacturer specifications. It's like getting a brand new unit.

For more information on our extended service plans, please call us at 1.800.722.4872 or e-mail techsupport@lifeloc.com.