Service Packages
In order to keep your unit working like new, we recommend a comprehensive factory diagnostic check every 2 years. This allows you to keep your unit as accurate and precise as the day you purchased it.
We have two service packages to choose from.
Factory Diagnostic
Think of it as scheduled maintenance, providing a tune-up and adjustments to keep your unit accurate and reliable.
Factory Recertification
Fully comprehensive, combining all of the features of the Factory Diagnostic plus a certification assuring your unit performs according to the original manufacturer specifications. It also includes a 1-year extended warranty from date of service completion.
*All units sent to Lifeloc for a Factory Recertification will be charged for the Diagnostic Check and Recertification fees.
**Some stipulations apply.
For more information on our extended service plans, please call us at 1.800.722.4872 or e-mail techsupport@lifeloc.com.
FC Series™ Recertification & Diagnostics Packages
| Factory Diagnostic | Factory Recertification | |
|---|---|---|
| FC5/FC10™/FC10Plus™ | $100 | $198 |
| FC20™ & FC20BT™ | $114 | $230 |
| Factory Diagnostic | Factory Recertification | |
|---|---|---|
| Basic Adjustments |
 |
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| Full Calibration |
|
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| Accuracy Testing |
|
|
| Necessary Hardware Repairs | |
|
| Full Factory Diagnostic | |
|
| Comprehensive Fuel Cell Evaluation** | |
|
| Check Pump | |
|
| Applicable Software Updates | |
|
| One Year Warranty |
|
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| Temperature Calibration |
|
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| Test to Manufacturer Specifications |
|
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| Recertification Certificate |
|
*continental U.S. only
**Fuel Cell Evaluation is an evaluation only. Fuel Cell Replacement is not covered under the Diagnostic or Recertification. If the Fuel Cell needs to be replaced Lifeloc will consult with the customer.
EV30™ & Phoenix® 6.0 Recertification & Diagnostics Packages
| Factory Diagnostic | Factory Recertification | |
|---|---|---|
| EV30 | $114 | $272 |
| Phoenix 6.0 | $114 | $314 |
| Factory Diagnostic | Factory Recertification | |
|---|---|---|
| Basic Adjustments |
|
|
| Full Calibration |
|
|
| Accuracy Testing |
|
|
| Necessary Hardware Repairs | |
|
| Full Factory Diagnostic | |
|
| Comprehensive Fuel Cell Evaluation** | |
|
| Check Pump | |
|
| Applicable Software Updates | |
|
| Free Rental Unit Upon Request |
|
|
| One Year Warranty |
|
|
| Temperature Calibration |
|
|
| Test to Manufacturer Specifications |
|
|
| Recertification Certification |
|
*continental U.S. only
**Fuel Cell Evaluation is an evaluation only. Fuel Cell Replacement is not covered under the Diagnostic or Recertification. If the Fuel Cell needs to be replaced Lifeloc will consult with the customer.
***The Phoenix 6.0IR and/or devices that are older than 10 years from manufacture date do not receive the one-year extended warranty on the Factory Recertification. Please call Lifeloc for details.
Phoenix® is a registered trademark of Lifeloc Technologies, Inc.
FC10™, FC10Plus™, FC20™, FC20BT™, and EV30™ are trademarks of Lifeloc Technologies, Inc.
